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Return & Refund Policy

Return & Refund Policy

Last Updated: September 29, 2026

At Saha Peptides, we aim to provide customers with a reliable purchasing experience. This Return & Refund Policy explains our general procedures regarding returns, cancellations, replacements, and refunds.

1. Order Cancellation

Customers may request cancellation of an order by contacting Saha Peptides as soon as possible after placing the order. Cancellation requests cannot always be guaranteed, particularly once an order has been processed, prepared, or shipped.

2. Returns

Due to the nature of certain products offered by Saha Peptides, returns may be restricted for safety, quality-control, regulatory, or other applicable reasons.

Where returns are permitted, customers must contact us before sending any product back. Unauthorized returns may not be accepted.

Products approved for return must generally be unused, unopened, and in their original packaging. Additional conditions may apply depending on the product and applicable law.

3. Damaged or Incorrect Orders

If you receive a damaged, defective, incorrect, or incomplete order, please contact us promptly after delivery. We may request photographs, order information, tracking details, or other documentation to investigate the issue.

After reviewing the circumstances, we may offer an appropriate remedy, which may include a replacement, store credit, or refund where applicable.

4. Refunds

If a refund is approved, it will generally be issued to the original payment method used for the purchase. Processing times may vary depending on the payment provider, financial institution, and other circumstances.

Shipping fees, taxes, duties, or other charges may be non-refundable unless otherwise required by applicable law or agreed by Saha Peptides.

5. Non-Refundable Situations

Refunds may not be available for products that have been opened, used, improperly stored, damaged after delivery, or otherwise handled contrary to applicable instructions, except where a refund or other remedy is required by applicable law.

6. Regulatory Restrictions

Customers are responsible for ensuring that their purchase, possession, importation, and use of any product is permitted under the laws and regulations applicable to them. Orders may be cancelled where legal or regulatory requirements prevent fulfillment.

7. Contact Us

For questions regarding cancellations, returns, replacements, or refunds, please contact Saha Peptides using the contact information provided on our website.

Saha Peptides reserves the right to update this Return & Refund Policy from time to time. Any changes will be published on this page with a revised “Last Updated” date.

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