Acceptable Use

This Acceptable Use Policy (“Policy”) describes the rules and requirements governing your access to and use of the PTIDES website, products, services, content, and related resources. By accessing or using this website, you agree to comply with this Policy and all applicable laws and regulations.

1. Permitted Use

You may use the PTIDES website and its resources for lawful purposes, including researching products, obtaining technical information, contacting PTIDES, placing legitimate orders, and conducting legitimate scientific, educational, or research activities.

Where products are identified as Research Use Only (RUO), they must be used solely for appropriate research purposes and in accordance with the applicable product documentation and restrictions.

2. Prohibited Activities

You must not use this website, its content, products, or services to:

• Violate any applicable law, regulation, or legal requirement.
• Engage in fraudulent, deceptive, or misleading activities.
• Attempt to gain unauthorized access to the website, servers, databases, accounts, or other systems.
• Introduce viruses, malware, malicious code, or other harmful technologies.
• Interfere with or disrupt the operation, security, or availability of the website.
• Scrape, copy, reproduce, or systematically collect website content without authorization.
• Misrepresent your identity, organization, qualifications, or intended use of products.
• Use products for unauthorized clinical, diagnostic, therapeutic, or medical purposes where such use is not expressly permitted.
• Resell, redistribute, or commercially exploit products or content in violation of applicable terms or restrictions.
• Use the website or its services to infringe intellectual property, privacy, or other rights of PTIDES or third parties.
• Attempt to circumvent security controls, access restrictions, purchasing requirements, or other safeguards.

3. Research Product Use

Customers are responsible for ensuring that products purchased from PTIDES are used appropriately and by suitably trained personnel.

Research Use Only products must not be represented as being approved, cleared, or authorized for clinical diagnosis, treatment, prevention, or other medical applications unless specifically stated in the applicable product documentation and permitted by applicable law.

4. Account and Order Information

Where an account or customer information is required, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account.

PTIDES may refuse, cancel, or restrict an order where there is reasonable concern regarding unauthorized use, regulatory restrictions, inaccurate information, fraud, or violation of this Policy.

5. Intellectual Property

All website content, including text, graphics, logos, images, product information, software, documents, and other materials, may be protected by intellectual property laws. You may not reproduce, modify, distribute, publish, or commercially exploit such content without appropriate authorization.

6. Security

You must not attempt to compromise the security or integrity of the PTIDES website or associated systems. Any suspected security vulnerability, unauthorized access, or misuse should be reported to PTIDES promptly.

7. Enforcement

PTIDES reserves the right to investigate suspected violations of this Policy and may take appropriate action, including restricting or terminating access, cancelling orders, suspending accounts, or pursuing available legal remedies where appropriate.

8. Policy Changes

PTIDES may update this Acceptable Use Policy from time to time to reflect changes in its services, products, legal requirements, or business practices. Updated versions will be posted on this website with the revised effective date.

9. Contact Us

If you have questions regarding this Acceptable Use Policy or whether a particular use of a PTIDES product or service is permitted, please contact us through the contact information provided on our website.